Seenit support

How can we help?

Email [email protected] and we'll get back to you as soon as we can. The answers below cover the common questions.

Frequently asked questions

How do I add a friend?

Open Find Friends from your profile. Search by username or invite people from your contacts, then send a follow request, and once they accept, their logs appear in your feed.

How do I log a film or TV show?

Tap the + button, search for the title, and tap to confirm. Mark it as one you recommend if it's worth your friends' evening.

How do I bring my history from TV Time?

Open Settings → Import your history and point it at your TV Time export file. Full steps, including how to export before TV Time closes on 15 July 2026, are on the migration page.

Can I take my data out of Seenit?

Always. Settings → Export your data is one tap, free, forever, never behind a paywall.

Can I edit or delete a log?

Yes. Open your profile, find the log you want to change, and use the menu to edit the date or delete it.

How do I turn notifications on or off?

Open Settings → Notifications in the app, or change the permission in your device's system settings.

How do I delete my account?

Open Settings and choose Delete account at the bottom. This permanently removes your profile, logs, and follow relationships, and it cannot be undone. Details are in our privacy policy.

How do I report a bug or inappropriate behaviour?

Email [email protected] with as much detail as you can: what you were doing, what you expected, and what happened instead. For inappropriate behaviour, include the username and a brief description.

Seenit is operated by MSSD Ltd (trading as Mydus), a company registered in England and Wales (no. 13278742).